Privacy Policy

Privacy Policy

Introduction

Welcome to https://grey-county-ontario-real-estate.alertwave.net (hereafter referred to as “Grey County Ontario Real Estate,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, manage, and safeguard your personal data in accordance with international and local privacy regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (European Union), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the practices for personal data processing when:

  1. You use our applications and services as an authorized user, granting us access to specific information for account management and service provision.
  2. You visit our websites, which may collect certain data through analytics tools, cookies, or other tracking technologies.
  3. We communicate with you via emails, newsletters, phone calls, or text messages (SMS), providing updates, marketing content, or transactional notifications.

Personal Data Collection

We collect a range of personal data to enhance your user experience and deliver tailored services. The types of information we gather include:

  • Account Information: Details required to create and manage your user account, such as name, email address, and login credentials.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Financial records may be collected for payment processing or financial services we offer (if applicable).
  • Purchase Information: Records of products or services bought through our platform, including quantities, purchase dates, and pricing.
  • Mobile Device Identifiers: Unique device IDs, operating system information, and mobile network data from your smartphone or tablet.
  • Location Data: Your geographical location, often obtained through IP addresses or GPS signals, to provide location-based services.
  • Feedback: Reviews, ratings, comments, and responses you share with us, which help improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about products or services you browse or purchase, including preferences, interactions, and feedback.

We obtain this data through direct user input, automatic collection technologies like cookies and log files, and partnerships with third-party service providers.

Cookies and Tracking Technologies

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and account management.
  • Preference: Cookies store user preferences, like language settings or display options.
  • Analytics: We employ analytics cookies to track website usage, gather statistical data, and improve our services.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Data Retention and Deletion

The duration we retain personal data depends on the purpose for collection and local legal requirements. Here’s a general overview:

  • We keep account information and transaction records for as long as your account is active or until you request its deletion.
  • Financial and payment data may be stored for a period required by law (e.g., tax or financial record-keeping purposes).
  • Location data is typically retained for a limited time, only used for the specific service or application it supports.
  • Other types of personal data are retained based on business needs and subject to legal obligations.

Upon request, we will assist with data deletion or deactivation, adhering to applicable laws and regulations.

Your Rights Regarding Personal Data

Depending on your jurisdiction, you have several rights concerning your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data when it is no longer necessary.
  • Restriction: Limiting the use of your data under specific circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format, transferable to another controller.
  • Objection: Opposing the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising any of your data rights.

To exercise these rights or seek further information, please contact our Data Protection Officer via the contact details provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, data-related requests (including subject access requests), unsubscribe, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Grey County Ontario Real Estate, [Street Address], [City, Province/State, Zip Code]

We appreciate your trust in providing personal data to our platform, and we are committed to maintaining a safe and secure environment for all users.